ORMELIA Help Center
A question, an issue or a suggestion? We're here to help. Check the answers to common questions below or contact us directly.
Our team replies within 48 business hours, Monday to Friday.
Go to the Documents tab, tap « Add document », then fill in the form. You can also upload a file (image or PDF) — ORMELIA stores it encrypted and secure.
AI extraction of receipts and documents is a Premium feature. The free plan lets you store up to 50 documents, 30 receipts and 3 subscriptions with basic alerts.
ORMELIA monitors your documents' expiration dates and your subscriptions' renewals, then alerts you automatically 90, 30 and 7 days before the deadline. You can adjust your notification preferences in Settings.
Yes. Your files are stored encrypted and each user can only access their own records. For more information, see our Privacy Policy.
Go to Settings → Subscription, then tap « Cancel ». Cancellation takes effect at the end of the current billing period; you keep Premium access until that date.
Yes. In Settings, you can export all your documents, receipts and subscriptions as CSV or JSON at any time.
You can view your already-loaded data offline. Syncing and adding new items require an internet connection.